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Getting Visibility Into Mortgage Operations

Getting Visibility Into Mortgage Operations

by Indica Digital | Sep 13, 2021 | Articles

How BI leverages new technologies to enable lenders to effectively and efficiently make business decisions, streamline and improve their processes, develop and enrich their human resources, and more.

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Mortgage Business Intelligence

Mortgage Business Intelligence

by Stephen Watkins and Kaustubh Ghadge | Jul 21, 2021 | Articles

Executive Summary The extreme market conditions caused by the COVID-19 pandemic revealed systemic inefficiencies in even the largest of home mortgage lenders. We are confident that smart investment in data and...

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Business Intelligence and Digital Strategy

Business Intelligence and Digital Strategy

by Stephen Watkins and Kaustubh Ghadge | Jul 21, 2021 | Articles

Executive Summary Human-driven data processing and analysis is slow, inefficient and expensive, but getting the most out of your data is an absolute necessity. Business intelligence leverages cutting-edge digital...

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Agile Mortgage Operations

Agile Mortgage Operations

by Stephen Watkins and Kaustubh Ghadge | Feb 16, 2021 | Articles

Executive Summary With near zero interest rates in 2020, the sudden surge of mortgage applications tested the lenders’ operational efficiency. Not surprisingly the lenders who had invested in redefining their...

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Boosting Mortgage Customer Service with CRM

Boosting Mortgage Customer Service with CRM

by Kaustubh Ghadge | Jul 22, 2020 | Articles

Executive Summary While the mortgage business remains highly competitive, quality customer service is a preferred business strategy that provides mortgage originators with a competitive advantage and separates...

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APIs Are Changing Financial Technology

APIs Are Changing Financial Technology

by Kaustubh Ghadge | Apr 4, 2020 | Articles

Executive Summary A lack of interconnected technology systems causes many lenders to manually enter data into their lending technologies. This increases the chances of data duplication and poor data quality. To fix...

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A Changing Market Calls For A Change of Focus

A Changing Market Calls For A Change of Focus

by Kaustubh Ghadge | Mar 19, 2020 | Articles

Executive Summary The mortgage industry has finally started to answer the call for a digital mortgage experience. However, there is a significant gap between digital strategy investments, implementation, and...

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Independent Mortgage Lenders Have No Choice But To Become Fully Digital

Independent Mortgage Lenders Have No Choice But To Become Fully Digital

by Tracy Francis | Mar 17, 2020 | Articles

Executive Summary Home buyers are becoming increasingly more comfortable with using online channels to shop for a mortgage. Mortgage lending disruptors are well ahead of the curve when it comes to meeting customer...

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Mortgage Processing In The age of Amazon

Mortgage Processing In The age of Amazon

by Kaustubh Ghadge | Feb 29, 2020 | Articles

Changing Tech We are living in a world where getting goods delivered with a simple click of a button is becoming a norm. Customers have heightened expectations when it comes to choice, which is why mortgage...

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Improving Back Office Efficiency With Automation

by Indica Digital | Nov 23, 2019 | Case Study

Background NewCastle Home Loans (NCHL) has been servicing the Chicagoland area and Midwest for two decades with honest, faster, cheaper, and completely interactive loan origination experiences for their customers....

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© 2022 Indica Digital, LLC All Rights Reserved.

Follow Us

Contact Us

Indica Digital
909 Davis St.
Floor 5
Evanston, IL 60202
Contact@IndicaDigital.com

Resources

  • Home
  • Docs
  • Privacy Policy
  • Employee Handbook

Get Insights In Your Inbox

We respect your privacy, and promise to never spam your inbox or sell your data to 3rd-parties.

Indica Digital is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.

© 2022 Indica Digital, LLC All Rights Reserved.