Indica Digital is a digital strategy firm that uses design thinking (human-centered design) and technology to solve problems while creating a more efficient and streamlined workflow process for the customers and employees of home mortgage lenders, government agencies, and nonprofits.
We help with developing digital strategies solutions that improve workflow efficiencies and overall digital presence that are affordable and easy to implement.
The Process
Research
Research
In order for us to best service you as a partner, we must understand the behaviors, desires, and pain points of your customers and employees. Through this, we are then able to foster a better understanding of what is required to fulfill the needs of your customers and employees while creating a more efficient and streamlined workflow process.
Strategy
Strategy
Once we identify the internal and external drivers of both your customers and employees, we can then develop a strategy specifically tailored to address the needs and wants of your customers and employees throughout all touch points of their user experience.
Design
Design
Based on the strategy that we work with your customers and employees to set forth, we design the most viable technology solutions to meet the overarching goals of both your customers and employees. We do this through helping you determine the right vendors, resources, tools and platforms that best meet your needs without blowing your budget.
Implementation
Implementation
When we implement your design, we keep you informed throughout all stages of development. This includes prioritizing tasks to ensure that we can fulfill objectives quickly while seamlessly weaving in new tech solutions without causing downtime and inconvenience for your customers and employees.
Success
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We value collaboration.